Alma account privileges are given by Lesley Brown (Access Services ONLY).
For assistance with circulation features please contact your Campus Access Services Supervisor.
For assistance with ILLiad including password resets and functionality, please contact Deborah Newman for assistance.
For assistance with Ares including password resets and functionality, please contact Brandon Mollock for assistance.
INK Troubleshooting can be found in Section 15 of the AS Operations Manual.
The pin to open the machines to add more paper is: 3271.
Ink provided one key for each photo printer in order to refill the paper. Please see your Campus Access Services Supervisor if you need to access the key.
INK deliveries go to these locations:
Takoma Park/Silver Spring