MC Library Research Guides: Access Services: Technology

Library Information Systems Account Forms

Library Information Systems Account Request Form
Supervisors, please send the link - https://montgomerycollege.libwizard.com/f/libaccountrequest - to the Library Information Systems Account Request Form to new employees via email upon their arrival. New employees will complete this form to request access to Library Information Systems. If you are a new employee and having difficulty completing the form please contact your supervisor.
Library Information Systems Account Deletion Form
Use this form to request account deletion in Library Information Systems. This form is completed by supervisors when an employee departs the Library.

Alma Assistance (Circulation)

Alma account privileges are given by Lesley Brown (Access Services ONLY).

For assistance with circulation features please contact your Campus Access Services Supervisor.

ILLiad (Interlibrary Loan)

For assistance with ILLiad including password resets and functionality, please contact Deborah Newman for assistance.

Ares (Course Reserves)

For assistance with Ares including password resets and functionality, please contact Brandon Mollock for assistance.

INK Kiosk Troubleshooting

INK Troubleshooting can be found in Section 15 of the AS Operations Manual.

As of 11/6/2023, the point of contact for INK issues if Sokol Mato,

Sokol.Mato@montgomerycollege.edu.

INK Help Desk Support
Please include the Kiosk ID which can be found by clicking the help icon on the machine.

INK PIN

The pin to open the machines to add more paper is: 3271.

Ink provided one key for each photo printer in order to refill the paper. Please see your Campus Access Services Supervisor if you need to access the key.

INK Deliveries

INK deliveries go to these locations:

Germantown

Drop-off: HS loading dock
Contact: Anthony Berardino (240-567-2120)

Rockville

Drop-off: CC loading dock
Contact: Anthony Clark (240-567-2996)

Takoma Park/Silver Spring

Drop-off: ST loading dock
Contact: Ali Fadl (443-527-2517)